It is always a pleasure working with NAMU! Not only are they experts in the region, but they also treat each of my clients with special attention. Simply put: their customer support team is the best! From start to finish, they are responsive and professional, delivering FIT itineraries perfectly designed for my clients.
Namu Travel has been a dream to work with! In the planning stages, there are a wealth of information on all things Central America and they take the time to make the Travel Advisor an expert also. Every trip they have designed has been executed perfectly with high praises from our travelers. We can not sing their praises enough!
Ruby Rosen Travel
When it comes to booking Central American vacations, there are loads of suppliers out there, but Aidan and Namu Travel help make us look like true professionals. They have enabled us to share Central America vacation packages with our clients with confidence. They are a wealth of knowledge and I love that Aidan is local in Costa Rica (he really knows and loves the country). Look no further for your next Central America travel supplier!!
White Glove Destinations
My agency exclusively books our Central American travelers with Namu Travel, and we all work with Aidan Mullan directly. Aidan has been able to perfectly curate itineraries for my clients varied plans and ideas. He is responsive, thoughtful, and has an incredible knowledge of the products in destination. Their in travel service has been absolutely excellent, and they have been able to help our clients with anything from booking a next day helicopter transfer to securing dinner reservations on New Year's Eve.
Blue Pineapple Travel
I love working with Aidan and the Namu Travel Group because they make everything so easy throughout the planning process! They are extremely responsive with quick turnaround times for itinerary design and edits, plus their digital materials are beautiful and easy to share with clients. Aidan's product knowledge is so in depth and he is always happy to hop on a call with clients to discuss everything in depth. I know my clients are in the best hands with Namu for all things Central America and I'm grateful to have them as a valued partner!
Uncorked Escapes - Affiliate of SmartFlyer
As a luxury travel agent with a wide range of client types, working with Namu means I have access to a group of Central American experts who’s true passion is sharing the region with our clients. Their knowledge of the area is truly unprecedented, explaining the history, evolution and renovations of the many available properties. They’re communicative in every stage of the trip, from the planning to anything needed while the clients are on the ground. Namu are true partners for us, and our clients have had many memorable experiences because of their knowledge and relationships. Without a doubt I’m looking forward to working together as the travel world opens back up!
Erica Levine Weber
I have been working with Namu Travel for my Central America clients for over 5 years with great success! There is no better local provider in my opinion. The meet and greet service with the 24/7 concierge services are hard to beat! I work with Leigh Ann Cloutier and she is so responsive and easy to work with. Especially during the COVID crisis, Namu has been stellar in communicating with clients and helping to refund and reschedule clients. This type of reliability is a lifesaver in today's travel environment.
Accent on Travel
It’s great working with Rob and Aidan at Namu Travel. They are both super knowledgeable about the destinations and are great at educating travel agents and helping to determine the best options for clients. Aidan worked hard to create a great itinerary for my client and worked hard on behalf of my client to quickly resolve a few unexpected accommodation issues. My client was really impressed.
Michele Grace Travel - Affiliate of Travel Experts
I always enjoy working with NAMU Travel for my Central American vacation planning. They make the planning process super easy and are so responsive and patient. When my clients return they have nothing but great things to say about their trips!
Independent Travel Consultant | Ciao Bambino, Inc.
Namu has been my go to supplier for all my Central America Trips. They listen to what my clients want and always deliver with exceptional ideas and service. They have also been extremely helpful and supportive to me, during this unprecedented pandemic and I cannot wait to book many more trips with them, for my clients, in the future.
Travel by Hart - Affiliate of Brownell
I just spoke with Mr Stempniewicz and I would like to thank you very much for all your help and support. He is more than delighted! Everything was perfect! Transfers (very nice buses with wifi), the drivers (perfect English speaking, huge knowledge about Costa Rica), all excursions. He is a world traveller and he told me that you are the best agency in the world.