Our Privacy Policy

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Your privacy matters to us. We promise to respect your contact preferences and to guard your private information. This Privacy Policy is intended to describe the information that Corporacion de Viajes Mundiales S.A., a Panamanian Corp. doing business as Costa Rican Vacations, collects, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.  We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

What Personal Information Do We Collect?

The level of information we collect depends on the level of your use. If you sign up to be a free, registered user, you are required to enter your email address. Entering all other information is optional.

For your protection, we do not store ANY billing information on our servers. We partner with a secure payment gateway to provide a safe, secure payment procedure.  
We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

We do NOT share your email address or other personally identifying information with any third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

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What Tracking Information Do We Collect?

Your browser installs a cookie on your computer when you visit our site. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use some of our site’s services. They facilitate access to our website and personalize your online experience.

We use cookies to record current session information, encrypted users’ login information, provide services, and compile analytics about our users.

In addition, our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.

We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, enforce our Terms of Use, and research. We never use this information for the provision of SEO consulting services so you do not need to worry that entering your information will be used against you or your clients by us.

We take appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

Remarketing

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Our website uses remarketing services, including Google Adwords, to advertise on third party websites to previous visitors. These adverts may be shown to people who have visited certain pages or completed forms or tasks on our website. These adverts can be shown on Google search result pages, Facebook, Google display network and others. Third parties such as Google and Adroll use cookies to show adverts based on a user's visits to Costa Rican Vacations website. Any data collected will be used in accordance with privacy policies set by ourselves and third parties.

You can set your own preferences for how Google advertises to you and you can opt out on remarketing based advertising by going to your Google setting page and ads.

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Email Contact

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We do not share your email information with third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

We need your help in discovering illegal or inappropriate email conduct perpetrated by impostors. In the event that you receive an email that you feel is spam and it appears to be sent by or affiliated with us, please forward the email to support@namutravel.com.

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Visiting Our Website From Outside the U.S.

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This Privacy Policy is intended to cover the collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those service providers with whom we share it as described in this privacy policy.

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Common Questions:

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Q. What personal information is collected?

A. Your name and email address are required to submit an inquiry on our site, through a form. See more details above under “what personal info do we collect?”.

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Q. How this information will be used by the company?

A. We will use your information submitted through the form to design you a customized itinerary and/or present you customized information on our website that is tailored to your stated interests.

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Q. How this information will be transferred to third party companies?

A. Your information will NEVER be sold to third parties. The only time your information will be shared or transferred is standard billing info that will be transferred to our third party billing company should you become a customer.  We do not store ANY sensitive billing information on our servers.

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Q. How can I modify or delete my personal information?

A. If you have any problems, please contact support@namutravel.com.

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Q. How I can opt-out of future communications?

A. There is an opt-out link inside all of our email communications, but you can also simply send us an email to support@namutravel.com with “REMOVE” in the subject line.

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